´, Inc., the leader in smart waste and recycling systems, today announced Connect, a turnkey smart waste and recycling system that ensures customer engagement, satisfaction, and success. This Platform as a Service (PaaS) encompasses hardware, software, services, installation, cleaning, inspection, and warranty, all for a low monthly fee. Customers can embrace full scale system deployments and immediately realize the benefits of increased operational efficiency and cleaner communities, streets, parks, and campuses.
"Working with our most successful customers, we realized the greatest satisfaction came when customers were fully engaged with our system," said Jack Kutner, Bigbelly's CEO. "Those who got to full scale immediately and optimized their system deployment gained the most efficiencies, economies of scale, and the quality of life benefits our system provides."
Connect offers a number of benefits including a customized fleet of Bigbelly & Smartbelly stations and associated options and accessories, unlimited mobile and desktop software licenses, and ongoing customer service and support. Leveraging Connect's software and cloud connectivity, customers municipalities, colleges & universities, healthcare facilities, and corporations can make data-backed operational decisions based on real-time system information, historical analysis, and reporting.
Connect is designed for customers to easily engage and leverage ongoing Bigbelly services, including automated system monitoring for optimal performance and operational efficiency. After initial site mapping and station configuration consulting, hardware installation, and onboarding, customers receive ongoing service and support, best practices, cleaning service, and annual inspections as part of a standard 60-month service agreement.
Kutner continued, "Adding a complete turnkey service package enables customers to focus on their waste efforts. When we combine our extensive consulting and support with our proven hardware and software in one complete package offered for a low monthly fee, we can enable even more customers worldwide to benefit from a full scale deployment right out of the gate, and dramatically improve their public space waste and recycling efforts."
