How performance warranties protect revenues
Contracts to build solar PV plants usually contain a performance warranty to ensure that the owner receives an asset that delivers the agreed-upon minimum performance level. But can warranties and assessment methodologies guarantee that plant performance is being correctly assessed? The answer is not entirely straightforward, writes Felipe Canto Teixeira, a partner at Everoze.
Inverter maker offered customer €50 for replacement product which would have carried ‘thousands of euros’ of associated costs
Often, it is not inverter faults that frustrate customers – such things happen – it is poor customer service. Here we look at the first of a series of cases that will be discussed at the pv magazine quality roundtable planned for Intersolar Europe, in Munich, which indicates what the industry must avoid in future.
pv magazine Quality Roundtable, REI: Innovation, investment and improving PV installs
pv magazine’s Quality Roundtable at the 2018 Renewable Energy India (REI) Expo, took place in front of a packed audience. It discussed current problem areas in the India solar industry; how solar developers and solution providers can improve the quality of PV installations; and innovative financial instruments to reduce the cost of debt and scale up infrastructure investment.
