Tigo launches next generation SMART website with enhanced PV system monitoring, design layouts and alert management

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Tigo®, pioneer of the smart modular Flex MLPE platform, has unveiled the updates to its SMART website, the company’s next-generation online monitoring platform.

The SMART website manages system, string and module-level data for utility, commercial, and residential PV systems. System analytics track production, send alerts and proactively suggest maintenance actions to keep systems operating at maximum efficiency. For rapid shutdown, Tigo's SMART website can remotely power-off each module individually, eliminating high voltage for maintenance or safety purposes. Customers can upgrade from a basic to premium monitoring subscription on either site to enjoy maximum visibility of their systems.

The next-generation updates have gone live for all PV system owners worldwide with Tigo’s monitoring. Customers can log in and still have the option to switch to the original website in many languages. The company has published user videos for system owners and installers.

New features of the Tigo SMART website include:

•    Improved UI – Better user experience for desktop, tablet, and mobile logins
•    Enhanced overview – New summary page shows new system view, detailed charts and alerts
•    Simplified navigation – More intuitive and aesthetically designed website layout
•    Faster responsiveness – Information loading for large PV sites quickened with data processing
•    Detailed alerts – Easier on site and remote troubleshooting steps match email/SMS alerts
•    Convenient configuration and registration – Prompted set-up includes more customized options
•    New guidelines – Added information and steps throughout website and system set-up process
•    Feedback opportunities – Suggestions from users can be provided on every webpage

“Tigo prioritized this SMART website after receiving such positive feedback about the SMART app from our installer and partner network over the last year,” said Maxym Makhota, VP of software engineering and development at Tigo. “We are thrilled that Tigo’s PV system owners are continuing to benefit from our proprietary online monitoring tools – now with measurable returns on their solar investments.”

The new Tigo SMART website shows reclaimed energy with the appropriate Tigo equipment. It is compatible with the SMART app which was announced in 2017. The SMART app is downloadable for iOS and Android through Apple’s App Store or Google Play.