Mounting systems manufacturer Renusol has received the important European certification ISO 9001 for its quality management system. All of the company's divisions, from production to development and sales, fulfill the demanding requirements of the ISO standard. The certificate was issued to the Centrosolar subsidiary by the renowned VDE Testing and Certification Institute.
Renusol has met all of the requirements of the ISO 9001 standard to an excellent level. It is rare to see a company this well prepared for a new certification with employees this motivated to implement the guidelines of the standard in all business areas, reports Wolfgang Hintz, auditor at the VDE Institute.
As part of the certification process, Renusol has introduced key performance indicators to measure improvements in quality, evaluate suppliers and analyse customer satisfaction.
We are constantly working towards optimising the quality of our products and services, and ensuring that they meet our customers requirements, explains Stefan Liedtke, managing director of Renusol GmbH which is headquartered in Cologne and represented across Europe and the USA. We are delighted to have received recognition that we are working along the right track. Our customer surveys have shown that 89 percent of those questioned evaluate our customer service as good or very good, states Liedtke, adding that the company is aiming to maintain and even improve this level of satisfaction.
In addition to all of Renusols mounting systems being certified by TÜV Rheinland, many of the companys solar fastening solutions have already received technical approval from the Deutsche Institut für Bautechnik (German Center of Competence in Civil Engineering DIBt). This approval is a testament to the companys use of user-friendly and safe components.
The ISO 9001 certificate can be downloaded from: www.renusol.com/en/company/news.html
