He started his career in service sales at MGE UPS Systems before moving to AEG Power Solutions, where he was responsible for the service department. Speaking about his new role, Vincent Kloos said it was his ambition to professionalise the global service organisation and to translate the customer needs into an improved strategy.
We have a large network of customers in Solar as well as Marine and Mobile, he explained. These two fields require different approaches and therefore different strategies. As our service team works in both disciplines we aim to achieve synergy in our processes without compromising the quality of either service.
Douwke de Backer strengthens Mastervolts marketing department. She studied Dutch and Communications at the University of Amsterdam. Before joining Mastervolt she managed a communication project in the IT industry. In her new role Douwke de Backer will analyse and improve the performance of Mastervolts website and will be taking care of the Power Notes, Power on the Move and Solar Notes newsletters.
Hans van Nikkelen Kuijper, President Global Marine, Solar & Automotive at Mastervolt, said: We are very excited by these new appointments. Both Vincent and Douwke are bringing valuable experience and have roles that will take Mastervolt forward in its existing global customer service sector and in reaching new customers through its online presence.
